SERVING UP SUCCESS FOR OUR CLIENTS
What do our customers appreciate? General Films stays flexible to their needs. Across markets and industries, our approach might be custom, but our commitment to quality stays the same. We are here for our customers from design to delivery, and we’re always working to keep pricing competitive. General Films is large enough to get any job done, but we know customer service is key. Looking for a partner that’s flexible to your needs? See what our customers have to say.
Leiby’s Dairy is a large regional ice cream mix operation located in upstate Pennsylvania. The Dairy boasts a comprehensives line-up of soft serve ice cream products to leading retail restaurants across America.
Leiby’s Dairy began working with General Films more than a decade ago with a Bag-in-Box packaging system. “General Films has been an excellent partner for us. Whenever we need support they are quick to respond. The quality of General Films product offering is second to none, from their bags to filling equipment, and we could not be more pleased in our relationship” commented Keith Zimmerman, owner of Leiby’s Dairy.
“Over the past two years with the Covid pandemic and supply chain issues facing all businesses, General Films always responded to our needs and never once ran us out of product,” said Zimmerman. “Along with their professional and friendly customer service, General Films consistently delivers a top shelf product with adequate lead times allowing us to meet our customer demand.”
GENERAL FILMS & VISION PLASTICS
For more than 20 years, Denny Brashear has worked with General Films, matching the needs of his clients with the specialties of General Films’ products. Besides the consistent quality of General Films’ products, their customer service is a major benefit. They are very accommodating and go out of their way for customers.
"One of the most important qualities we see in films is the ability to duplicate a run, and General Films consistently duplicate their runs. Whether it's a week, a month, or several years later, you know the quality and specs received the first time will be matched in subsequent runs."
– Denny Brashear, President, Vision Plastics
ANDERSON ERICKSON DAIRY FINDS BUSINESS RELATIONSHIP NOT JUST BUSINESS AS USUAL
"When you ask me what I would tell others about General Films, I'd say they have good quality products, they listen to the customer, they help us solve problems, they react quickly, and their prices are fair. I like to say that this business relationship has also become a great business friendship.
– Craig Colonno, Purchasing Director, Anderson Erickson Dairy
“General Films has routinely demonstrated a commitment to satisfy our quality and delivery expectations without overcommitting or making false promises. They listen to the customer and bring about innovative solutions. Their responsiveness and customer service makes them an easy choice as a trusted partner.”
– Joe Gomoll, General Manager, Meadowvale